Shipping

Shipping

We offer flat rate shipping of $10.95 Australia Wide Only. We do not ship internationally at this stage. All orders over $150 receive free shipping. We use Auspost regular shipping which takes between 3-14 days depending on distance and location. All parcels are automatically provided a tracking number. If you require express shipping (which is supposed to be faster) please contact me prior to checking out for exact additional postage costs.

It is the responsibility of the customer to ensure the address provided is accurate. In the event of a returned parcel, the cost of the order will be refunded less any shipping charges incurred by Soy and Shea. If you wish to have the parcel resent, you will need to pay new shipping charges.  This will also apply if the order had free shipping. Where possible, orders will be dispatched within 48-hours of receiving payment.